Frequently Asked Questions
Below are a selection of the most common questions we get asked. If you don’t see your question here send us a message and we’ll be happy to guide you.
Who can apply for accreditation?
Anyone delivering structured professional learning. This includes individual trainers, training companies, in-house L&D teams, webinar hosts, and event organisers. If your content supports professional development, you’re eligible.
What types of learning do you accredit?
We accredit training courses, workshops, webinars, conferences, talks, and internal learning programmes, as long as they’re structured and outcome-based.
Do I need to accredit everything I offer?
No. You choose what to submit and when. Some providers accredit a single course, others accredit multiple activities. It’s completely up to you.
How much does it cost?
Registration is free. You only pay when you submit something for accreditation. Fees for accreditation can be found on the pricing page.
How long does accreditation take?
We aim to review and return most submissions within 10 working days. If we need more information, we’ll let you know and guide you through it.
What is an Approved CPD Centre?
Approved CPD Centres are recognised by The CSB to accredit their own training programmes and courses and issue CPD certificates directly to their learners.
Who can become an Approved CPD Centre?
Organisations that delivers learning content in person, online, or internally, can apply to become an Approved CPD Centre. This includes training companies, L&D Depts , consultants and educational platforms.
How long does accreditation last?
Each accreditation lasts for 12 months. We’ll remind you when it’s time to renew, and the process is simple if your content hasn’t changed.
What if my courses don’t meet the standards?
We’ll give you clear feedback and help you make the necessary changes. Our goal is to support you, not to reject you.
Can I issue CPD certificates to my learners?
Yes. Once accredited, we’ll provide guidance on issuing certificates and calculating CPD hours or points.
Can I use your logo and certificate in my marketing?
Yes. Accredited providers receive access to our logo and branding guidelines, which can be used on websites, materials, and course certificates.
I’m not sure if my course qualifies. Can I check before applying?
Absolutely. If you’d like to speak to someone before submitting a course, just get in touch and we’ll walk it through with you